Data retention

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Each organization has one data-retention policy. It sets how long SubQ keeps your prompts, completions, and conversation history. Contact SubQ to change it.

  • Retain indefinitely (default) — kept until you delete it.
  • Delete after N days — deleted after N days; a previous_response_id older than that returns 404.
  • Zero data retention — nothing is stored.

SubQ always records model, token counts, timing, and your metadata tags for billing and support. That record never includes prompts or completions.

Zero data retention

Requests are unaffected; nothing is stored afterward.

EndpointBehavior
Chat CompletionsUnaffected.
ResponsesWorks, but turns aren't saved. Send the full context in input on every request instead of previous_response_id.
ConversationsUnavailable (403 zero_data_retention).
DecisionsUnaffected.
Inline PDFs (file_data)Rejected (400 document_source_unsupported). Upload the file and pass file_id.

Opting out per request

To keep a single request out of storage, send store: false on Chat Completions or Responses.